Cancellation Policy
We understand that circumstances arise where you may need to cancel your booking and appreciate you advising us of this at your earliest convenience.
Accommodation cancellations:
For the deposit to be returned due to any cancellation, we will require at least 21 days written notice, or otherwise if we can sell your accommodation any time before the booking date arrives. A $30 administration fee will be retained upon return of the remainder of the deposit.
Ticketed event cancellations:
Cancellations up to 7 days prior to the event will be refunded less a $5 administration fee. Cancellations less than 7 days prior to the event will not be refunded.
How to contact us
Email: stay@tommerupsfarmstay.com.au
Telephone: 07 5544 9269
Post: 2142 Kerry Road, Kerry, Queensland, Australia
We understand that circumstances arise where you may need to cancel your booking and appreciate you advising us of this at your earliest convenience.
Accommodation cancellations:
For the deposit to be returned due to any cancellation, we will require at least 21 days written notice, or otherwise if we can sell your accommodation any time before the booking date arrives. A $30 administration fee will be retained upon return of the remainder of the deposit.
Ticketed event cancellations:
Cancellations up to 7 days prior to the event will be refunded less a $5 administration fee. Cancellations less than 7 days prior to the event will not be refunded.
How to contact us
Email: stay@tommerupsfarmstay.com.au
Telephone: 07 5544 9269
Post: 2142 Kerry Road, Kerry, Queensland, Australia